1. Collection of Information

CHAUFROI Climatisation Chauffage (hereinafter "CHAUFROI") collects the personal information you voluntarily provide through our quote forms, including: your full name, phone number, email address, city of residence, desired service, and any message you choose to share.

We also automatically collect certain browsing data via third-party tools (Google Analytics, Google Ads) such as your IP address, browser type, pages visited, and visit duration.

2. Use of Information

The information collected is used to:

Contact you to process your quote request
Improve our services and website
Send you relevant information about our services (with your consent)
Analyze advertising performance via Google Ads
Measure our website audience via Google Analytics

3. Sharing of Information

CHAUFROI never sells, rents, or transfers your personal information to third parties. Your data may only be shared with our essential service partners (hosting, transactional email sending) for the exclusive purpose of processing your requests.

4. Google Analytics and Google Ads

Our site uses Google Analytics and Google Ads to measure the performance of our website and advertising campaigns. These tools may collect information about your browsing behavior. You can disable these tools via Google's opt-out settings.

5. Cookies

Our site uses cookies to improve your experience. See our Cookie Policy for more details.

6. Data Retention

Your personal information is retained for as long as necessary to process your request and comply with our legal obligations, generally for a maximum period of 3 years.

7. Your Rights

You have the following rights regarding your personal data:

Right of access to your personal data
Right of rectification
Right to erasure
Right to object to processing

To exercise these rights, contact us at: Info@chaufroi.ca

8. Contact

For any questions regarding this privacy policy:

CHAUFROI Climatisation Chauffage
3235 Boulevard Cartier Ouest, Laval, QC H7V 1J8
261 Bd Curé-Labelle, Sainte-Rose, QC H7L 2Z9
686 rang St-Étienne, Saint-Placide, QC J0V 2B0
Tel.: (514) 446-3300
Email: Info@chaufroi.ca

Privacy Policy